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  2. Creditspring FAQ's
  3. About Changes to My Account

About Changes to My Account

  • What should I do if my financial situation has changed?
  • How do I update my bank details?
  • Can I upgrade to a Plus Membership?
  • Why was my membership renewal not approved?
  • When can I renew my membership?
  • Why is my account under review?
  • Why is my account frozen?
  • How do I update my email address or phone number in my account?
  • How do I update my registered address on my account?
  • How do I reset my password?
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© Creditspring

Creditspring is the trading name of Inclusive Finance Limited, registered in England and Wales, company number 10522518, registered office: Studio 5.19, Grand Union Studios, 332 Ladbroke Grove, London, England, W10 5AD. We are authorised and regulated by the Financial Conduct Authority, registration number: 786052. We are also registered with the Information Commissioner's Office, reference: ZA252803.